Got stuck into irritating work again with old people

After detailing my manager about the interactive work from my previous work, I convinced my manager that I can support for time being and would revert to the new service request once it gets active. Now, I have conveyed the same to the delivery team that I should not be supporting iterative requests from previous work, however since we have a good rapport, I have convinced my manager to give nod for further support. Agent hearing all these conversations and acknowledging my continuous effort, the delivery person looped me into original mail. Only after getting into the main thread I understood the extent of bandwidth required from my end to close this service request. I was shocked to see that it may require the entire day to complete a part of it and may need focus for the next two days. I got completely furious and now I have no other option but to support this request. For continuous two days, I was completely roasted with back to back calls and iterative changes to the document. With all my patience, I was able to close the document in time and while closing, I conveyed to that delivery lead that going forward I might not be able to support such ad-hoc requests. Continue reading at “G R Team Sites”

Oscillation about the nature of work

So, I had to work with the same onsite team with whom I had worked earlier and the same offshore delivery lead with whom I had issues about his nature of the work. I had ownership of setting up a call between both onsite and offshore teams, and the call started with all required introduction about the team and service request details. After completion of the call, gathering all required information for my work, I was bit relieved as I had most of the standard slides with me and only a few slides had to be recreated with the information shared. Now, I had oscillation about the nature of the work, whether it would be simple or would it get complicated each day with new requirements shared by the client and onsite team. Till next day’s call, all I had to do was gather some slides from the repository and keep empty slides for the onsite team to fill in. However, as usual, whatever expectation I had was changed in upcoming calls, to know more check out “G R Team sites”

Appreciation for work completed on weekend

I don’t normally check office mails while returning back from native on Monday mornings however, on that specific Monday I checked my mail and was shocked to see sweet surprise in mail inbox. The delivery expert with whom I was working with for past one week and even on weekends, had dropped a long mail to me with CC-ing my manager and the mail detailed the appreciation of my work, recognition to the hard work I had put in for the opportunity and commitment I had shown while working for the accounts. I was spellbound after seeing the mail, as I was not expecting such appreciation or recognition for my work from the delivery expert. When I reached office, I couldn’t believe myself and was showing the mails to my colleagues and I immediately dropped note to that delivery expert acknowledging the recognition mail and thanking enough for the appreciation mail. All these mails had my manager in CC and not even in one conversation I was recognized about the work I had put in for the opportunity. I was completely devastated for the entire day and even more sweetest thing happened to me. Continue reading at “G R Team Sites”.

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