After detailing my manager about the interactive work from my previous work, I convinced my manager that I can support for time being and would revert to the new service request once it gets active. Now, I have conveyed the same to the delivery team that I should not be supporting iterative requests from previous work, however since we have a good rapport, I have convinced my manager to give nod for further support. Agent hearing all these conversations and acknowledging my continuous effort, the delivery person looped me into original mail. Only after getting into the main thread I understood the extent of bandwidth required from my end to close this service request. I was shocked to see that it may require the entire day to complete a part of it and may need focus for the next two days. I got completely furious and now I have no other option but to support this request. For continuous two days, I was completely roasted with back to back calls and iterative changes to the document. With all my patience, I was able to close the document in time and while closing, I conveyed to that delivery lead that going forward I might not be able to support such ad-hoc requests. Continue reading at “G R Team Sites”
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Friday, 13 March 2020
Wednesday, 12 February 2020
Oscillation about the nature of work
So, I had to work with the same onsite team with whom I had worked earlier and the same offshore delivery lead with whom I had issues about his nature of the work. I had ownership of setting up a call between both onsite and offshore teams, and the call started with all required introduction about the team and service request details. After completion of the call, gathering all required information for my work, I was bit relieved as I had most of the standard slides with me and only a few slides had to be recreated with the information shared. Now, I had oscillation about the nature of the work, whether it would be simple or would it get complicated each day with new requirements shared by the client and onsite team. Till next day’s call, all I had to do was gather some slides from the repository and keep empty slides for the onsite team to fill in. However, as usual, whatever expectation I had was changed in upcoming calls, to know more check out “G R Team sites”
Sunday, 5 January 2020
Good Salary hike and hope for promotions
It is that time of the year, where every IT employee who had put their souls and hard work for past one year would get recognised. Yes, it is none other than yearly salary hike and promotions. As, I have reiterated many times in my earlier posts that I have been awarded first rating in my team and recognised as key player in the team. In addition, during this year’s annual rating cycle, I thanked my manager for awarding me the first rating and taking much courage I requested my manager about my promotion. I was awarded first rating for two continuous years and promotion should be by default. However, there is a company policy, which states an employee should have completed 3 years, before he/she is been considered for promotion. With such twists in place, I was really curious to get my yearly salary hike and very anxious about my promotion expectation for the current year. Check out “G R Team Sites” for such posts.
Tuesday, 17 September 2019
Decision to move from Airtel Postpaid to prepaid
One fine day, I decided to move from Airtel postpaid to other mobile operator and requested mobile number portability for switching over to new mobile operator. I got the portability request number and within few minutes I got call from the airtel customer support team and the executive who was speaking, convinced me that it would be better I moved from postpaid to pre-paid, if my objective of moving to a new operator was high postpaid bills. The point seems to be valid for me and I was checking about the procedure and was confirmed by the executive that, within four hours the postpaid connection would be moved to prepaid and in addition, my child number can also be transferred to prepaid. This conversation was really positive, and I was convinced for staying in airtel with conversion to be prepaid. To know more about it, continue reading at G R Team sites.
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